Privacy Policy

Last updated: June 15, 2026

JBS Interiors ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect through this website, how we use it, how we protect it, and the rights you have over your information.

1. Information We Collect

We collect the following information when you interact with our website:

  • Name — submitted via contact, inquiry, or brochure forms.
  • Phone number — for OTP verification, calls, SMS, and WhatsApp follow-up.
  • Email address — for sending quotations, brochures, and updates.
  • Inquiry details — project type, requirements, budget, message, and similar information you choose to share.
  • Download events — which brochure or catalogue you requested, OTP verification status, and timestamp.
  • Technical data — basic device, browser, and usage information collected automatically for security and analytics.

2. How We Store Your Information

Lead information (name, email, mobile number, requested document, OTP verification status, and timestamps) is stored securely in our backend database. Access is restricted to authorised personnel who need it to respond to your inquiry or operate the website.

3. How We Use Your Information

  • To respond to your inquiries and share project quotations.
  • To verify your mobile number via OTP before allowing brochure or catalogue downloads.
  • To contact you by phone, email, SMS, or WhatsApp for project discussions, site visits, and follow-ups.
  • To send marketing communication about our services, offers, and new collections — you may opt out at any time.
  • To improve our website, services, and customer experience.
  • To comply with applicable legal obligations.

4. Sharing of Information

We do not sell or rent your personal information. We may share limited information with trusted service providers who help us operate the website and our business — for example, OTP/SMS providers, email providers, cloud hosting, and analytics. These providers are required to handle your data confidentially and only for the purposes we specify. We may also disclose information when required by law.

5. Data Security & Confidentiality

We apply reasonable technical and organisational measures — including encryption in transit, access controls, and OTP-based verification — to protect your information from unauthorised access, alteration, disclosure, or destruction. While we work hard to safeguard your data, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as needed to provide our services, maintain our business records, and comply with applicable laws. You may request deletion of your information at any time (see Section 7).

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or outdated information.
  • Request deletion of your information, subject to legal/contractual obligations.
  • Withdraw consent for marketing communication at any time.
  • Object to or restrict certain uses of your information.

To exercise any of these rights, email us at info@mailstone.co.in.

8. Cookies

The website may use a small number of cookies or similar technologies for basic functionality, security, and analytics. You can disable cookies in your browser, though some parts of the site may not function as expected.

9. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has shared information with us, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

11. Contact Us

See also our Terms & Conditions.